Job completed for Steven McDonnell

Completion date: December 31, 2025

Location: Wilmington, NC

Why did the customer contact us?

The customer experienced significant water damage within their home, affecting multiple areas, including a bathroom, kitchen, and hallways. This necessitated immediate professional water damage restoration services to prevent further damage and mold growth.

Solutions provided:

RestorePro Restoration provided comprehensive water damage restoration services. This included an initial assessment and moisture mapping using advanced equipment like moisture meters to pinpoint affected areas and determine the extent of the water intrusion. In the bathroom, compromised flooring was removed to facilitate proper drying and remediation. Professional-grade drying equipment, including dehumidifiers and air movers, were strategically placed throughout the kitchen and hallways to rapidly dry structural materials and contents. The team also managed the drainage of extracted water, ensuring thorough drying and restoration of the property.

Photos & Videos:

Wide shot of a kitchen showing hardwood floors and a large dehumidifier, illustrating the extensive drying efforts after water damage.
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Wide shot of a kitchen showing hardwood floors and a large dehumidifier, illustrating the extensive drying efforts after water damage.
An overview of a kitchen with a large dehumidifier, demonstrating strategic equipment placement for effective water damage restoration.
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An overview of a kitchen with a large dehumidifier, demonstrating strategic equipment placement for effective water damage restoration.
Kitchen with hardwood floors and a large blue and grey dehumidifier placed on a patterned rug, actively drying the space after water damage.
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Kitchen with hardwood floors and a large blue and grey dehumidifier placed on a patterned rug, actively drying the space after water damage.
Hand in a black glove holding a moisture meter showing a 13.4% reading on a surface covered by plastic sheeting, used for water damage detection.
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Hand in a black glove holding a moisture meter showing a 13.4% reading on a surface covered by plastic sheeting, used for water damage detection.
Kitchen sink with a clear hose draining water, indicating the operation of water extraction or dehumidification equipment during restoration.
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Kitchen sink with a clear hose draining water, indicating the operation of water extraction or dehumidification equipment during restoration.
Hallway with hardwood floors, featuring a dehumidifier or air mover plugged in, actively drying the area after water damage.
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Hallway with hardwood floors, featuring a dehumidifier or air mover plugged in, actively drying the area after water damage.
Bathroom undergoing water damage remediation, showing half-tiled floor and exposed subfloor with a drying fan by the window.
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Bathroom undergoing water damage remediation, showing half-tiled floor and exposed subfloor with a drying fan by the window.
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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