Job completed for Southpark Morrison

Completion date: December 31, 2025

Location: Charlotte, NC

Why did the customer contact us?

The customer experienced significant water damage originating from a utility area, likely involving a water heater or laundry unit. This resulted in standing water on wood-look flooring, severe saturation and damage to baseboards and drywall, and affected multiple areas,  including a bathroom/laundry space and an adjacent living room.

Solutions provided:

RestorePro Restoration provided comprehensive water damage restoration services. This included rapid deployment of professional drying equipment such as air movers and dehumidifiers to effectively remove moisture from affected structures and flooring. Technicians utilized moisture meters to accurately assess and monitor saturation levels. The service also involved the selective demolition of irreparably water-damaged materials like baseboards and drywall to facilitate thorough drying and prevent secondary issues, ensuring a complete and professional restoration of the property.

Photos & Videos:

An empty utility closet after the demolition of water-damaged materials, with stacked red air movers ready for or currently undergoing the structural drying process.
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An empty utility closet after the demolition of water-damaged materials, with stacked red air movers ready for or currently undergoing the structural drying process.
A RestorePro technician utilizing an advanced moisture meter to precisely detect and measure water saturation levels in a damaged baseboard and wall.
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A RestorePro technician utilizing an advanced moisture meter to precisely detect and measure water saturation levels in a damaged baseboard and wall.
A living room with wood-look flooring, showing professional water damage drying equipment including a blue dehumidifier and red air movers in operation.
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A living room with wood-look flooring, showing professional water damage drying equipment including a blue dehumidifier and red air movers in operation.
A bathroom or laundry area with standing water on wood-look flooring, addressed by professional red air movers initiating the drying process.
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A bathroom or laundry area with standing water on wood-look flooring, addressed by professional red air movers initiating the drying process.
Close-up of severely water-damaged baseboard and peeling drywall, revealing underlying structural damage from extensive moisture intrusion.
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Close-up of severely water-damaged baseboard and peeling drywall, revealing underlying structural damage from extensive moisture intrusion.
A stacked washer and dryer unit in a confined laundry closet, representing another potential source of water damage in the home.
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A stacked washer and dryer unit in a confined laundry closet, representing another potential source of water damage in the home.
Water heater in a utility closet showing visible water stains and damage on the concrete floor, indicating the source of a water leak.
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Water heater in a utility closet showing visible water stains and damage on the concrete floor, indicating the source of a water leak.
What
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I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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