Job completed for Jean Wildasin

Completion date: December 30, 2025

Location: Charlotte, NC

Why did the customer contact us?

The customer experienced significant water damage in their kitchen area, likely due to a plumbing issue behind a wall, which resulted in damage to both the wall structure and the hardwood flooring.

Solutions provided:

RestorePro Restoration provided comprehensive water damage restoration services. This involved identifying the source of the water intrusion by opening up the affected wall section to expose and address the plumbing, and carefully removing damaged hardwood flooring to facilitate drying and remediation of the subfloor.

Photos & Videos:

Sections of hardwood floor planks removed to expose the subfloor, showing progress in water damage remediation.
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Sections of hardwood floor planks removed to expose the subfloor, showing progress in water damage remediation.
Hardwood floor with a wall vent and two blue bath mats, showing a corner of the affected or nearby room.
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Hardwood floor with a wall vent and two blue bath mats, showing a corner of the affected or nearby room.
Opened wall cavity revealing plumbing pipes and electrical outlets, indicating the area of water damage and leak source.
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Opened wall cavity revealing plumbing pipes and electrical outlets, indicating the area of water damage and leak source.
Kitchen with hardwood floor and stainless steel dishwasher, showing the general area affected by water damage before restoration or during assessment.
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Kitchen with hardwood floor and stainless steel dishwasher, showing the general area affected by water damage before restoration or during assessment.
What
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I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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