Job completed for Quincy Ratcliff

Completion date: December 30, 2025

Location: Durham, NC

Why did the customer contact us?

The customer experienced water damage, primarily affecting the kitchen area. The master bedroom was also inspected but found to be unaffected by the damage.

Solutions provided:

Water damage inspection and restoration services were provided. This included detailed moisture detection in the affected kitchen ceiling and surrounding areas using specialized moisture meters. The master bedroom was also thoroughly checked for moisture, confirming it was unaffected. Remediation efforts for the identified water damage were initiated to restore the property.

Photos & Videos:

Close-up of a SurveyMaster moisture meter displaying a reading of 60 on brown carpet, indicating significant moisture present in the flooring.
Large View Icon
Close-up of a SurveyMaster moisture meter displaying a reading of 60 on brown carpet, indicating significant moisture present in the flooring.
A well-appointed master bedroom, confirmed to be unaffected by water damage, showcasing a large wooden bed and elegant decor.
Large View Icon
A well-appointed master bedroom, confirmed to be unaffected by water damage, showcasing a large wooden bed and elegant decor.
ReachMaster Pro moisture meter on an extension pole showing a high reading of 135 inside a kitchen ceiling cavity, indicating significant water damage and exposed plumbing.
Large View Icon
ReachMaster Pro moisture meter on an extension pole showing a high reading of 135 inside a kitchen ceiling cavity, indicating significant water damage and exposed plumbing.
Technician using a SurveyMaster moisture meter on a ceiling with a low reading of 2.6, inspecting for water damage near exposed pipes and wood framing.
Large View Icon
Technician using a SurveyMaster moisture meter on a ceiling with a low reading of 2.6, inspecting for water damage near exposed pipes and wood framing.
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
Arrow