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Job completed for Tom and Ann Hoerning

Completion date: December 30, 2025

Location: Gastonia, NC

Why did the customer contact us?

The customer reported significant water damage in their crawlspace, leading to standing water and mud accumulation.

Solutions provided:

RestorePro Restoration successfully addressed the severe water damage in the crawlspace. Our comprehensive solution included immediate water extraction to remove standing water and mud, followed by the removal of damaged insulation and the old, contaminated vapor barrier. We then deployed professional-grade drying and dehumidification equipment to thoroughly dry the affected areas. Finally, we installed a new, durable white vapor barrier, effectively encapsulating the crawlspace to prevent future moisture issues and ensure a clean, dry environment.

Photos & Videos:

Exterior view of a brick house showing the metal crawlspace access door, providing context to the property location.
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Exterior view of a brick house showing the metal crawlspace access door, providing context to the property location.
Professional drying equipment, including a dehumidifier and air mover, working in a crawlspace with a new, partially soiled vapor barrier during the drying process.
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Professional drying equipment, including a dehumidifier and air mover, working in a crawlspace with a new, partially soiled vapor barrier during the drying process.
View into a water-damaged crawlspace entrance, showing muddy conditions, an old vapor barrier, and initial remediation equipment setup.
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View into a water-damaged crawlspace entrance, showing muddy conditions, an old vapor barrier, and initial remediation equipment setup.
A fully restored and encapsulated crawlspace featuring a clean, new white vapor barrier, clear brick walls, and insulation, showcasing successful water damage remediation.
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A fully restored and encapsulated crawlspace featuring a clean, new white vapor barrier, clear brick walls, and insulation, showcasing successful water damage remediation.
Severe water damage in a residential crawlspace with extensive mud and debris on an old vapor barrier before restoration.
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Severe water damage in a residential crawlspace with extensive mud and debris on an old vapor barrier before restoration.
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I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
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Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
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Sharon O.
 
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
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Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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