Job completed for Joyce Casey

Completion date: January 29, 2026

Location: Durham, NC

Why did the customer contact us?

The customer experienced significant water damage in their home, affecting multiple areas including a hallway, utility room, and bathroom, requiring professional water damage restoration services.

Solutions provided:

Our team provided comprehensive water damage restoration services. This included initial inspection and moisture detection using specialized equipment, extraction of standing water, setting up professional drying equipment like air movers and dehumidifiers in affected areas (hallway, bathroom), demolition and removal of damaged flooring and wall materials, and subsequent reconstruction including new flooring installation in the hallway and kitchen.

Photos & Videos:

Hallway undergoing water damage restoration, showing exposed subfloor and partially installed new flooring after demolition.
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Hallway undergoing water damage restoration, showing exposed subfloor and partially installed new flooring after demolition.
Utility room floor with standing water around an HVAC unit, indicating a significant water leak and damage.
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Utility room floor with standing water around an HVAC unit, indicating a significant water leak and damage.
Technician using a moisture meter to detect hidden water damage and saturation levels in a wall.
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Technician using a moisture meter to detect hidden water damage and saturation levels in a wall.
Bathroom with exposed subfloor and walls, set up with professional air movers and dehumidifiers for water damage drying.
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Bathroom with exposed subfloor and walls, set up with professional air movers and dehumidifiers for water damage drying.
Hallway with new wood-look flooring being installed, while drying equipment continues to operate for water damage remediation.
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Hallway with new wood-look flooring being installed, while drying equipment continues to operate for water damage remediation.
Fully restored kitchen featuring new wood-look flooring after successful water damage restoration.
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Fully restored kitchen featuring new wood-look flooring after successful water damage restoration.
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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