Job completed for Smith D Homes

Completion date: March 30, 2026

Location: Smithfield, NC

Why did the customer contact us?

The customer contacted us to address a persistent plumbing leak that had caused significant water damage to their ceiling and subflooring. The leak originated from an upper-floor bathroom drainage pipe, leading to visible water staining on the drywall, saturation of the wooden floor joists, and a risk of structural wood rot and mold development if left unmitigated.

Solutions provided:

We implemented a professional water damage restoration and structural drying plan. Our team performed a controlled demolition by removing the damaged section of the ceiling drywall to access the plumbing and saturated subfloor. We isolated the area with plastic containment barriers to prevent debris migration. Once the plumbing repair was verified, we utilized high-velocity air movers to dry the wooden structural members and treated all exposed surfaces with antimicrobial agents to ensure a safe and moisture-free environment for reconstruction.

Photos & Videos:

Inspection of bathroom drainage plumbing and surrounding subfloor after successful water damage mitigation services.
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Inspection of bathroom drainage plumbing and surrounding subfloor after successful water damage mitigation services.
Professional plastic containment setup for ceiling restoration and debris management during water damage cleanup.
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Professional plastic containment setup for ceiling restoration and debris management during water damage cleanup.
Controlled ceiling drywall removal with plastic containment to access and repair hidden plumbing leaks.
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Controlled ceiling drywall removal with plastic containment to access and repair hidden plumbing leaks.
Severe water staining on wooden subflooring and joists caused by an active plumbing leak.
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Severe water staining on wooden subflooring and joists caused by an active plumbing leak.
What
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I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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