Job completed for Connie S

Completion date: May 28, 2026

Location: Rural Hall, NC

Why did the customer contact us?

The customer reported a water problem, with visible water damage to the flooring and baseboards, and detected elevated moisture levels within the attic structure.

Solutions provided:

RestorePro Restoration conducted a thorough assessment, including moisture mapping in the attic using a moisture meter (reading 15.9), to identify the extent of water damage. Professional water mitigation and drying services were initiated, deploying a high-capacity dehumidifier to remove moisture from affected areas, prevent secondary damage like mold growth, and restore dry conditions.

Photos & Videos:

Technician using a moisture meter to detect elevated water levels in wooden attic framing amidst insulation, showing a reading of 15.9
Large View Icon
Technician using a moisture meter to detect elevated water levels in wooden attic framing amidst insulation, showing a reading of 15.9
A professional-grade commercial dehumidifier operating in a residential entryway to dry out a water-damaged area
Large View Icon
A professional-grade commercial dehumidifier operating in a residential entryway to dry out a water-damaged area
Close-up of attic insulation, wooden beams, and a white PEX pipe, potentially showing the source or path of a water leak
Large View Icon
Close-up of attic insulation, wooden beams, and a white PEX pipe, potentially showing the source or path of a water leak
Severe water damage on a wooden floor and peeling baseboard, indicating a significant water intrusion and potential mold
Large View Icon
Severe water damage on a wooden floor and peeling baseboard, indicating a significant water intrusion and potential mold
View of attic space with insulation, wooden framing, and electrical conduits during a water damage inspection
Large View Icon
View of attic space with insulation, wooden framing, and electrical conduits during a water damage inspection
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
Arrow