Job completed for Burke Ridge Crossing

Completion date: May 28, 2026

Location: Winston Salem, NC

Why did the customer contact us?

The customer experienced significant water damage in their home, leading to saturated carpets, damp subfloors, and visible mold or extensive discoloration along baseboards.

Solutions provided:

RestorePro Restoration responded to the water damage issue by initiating a comprehensive drying and remediation process. This included extracting standing water, lifting and removing affected carpeting to expose the wet subfloor, deploying specialized drying equipment such as dehumidifiers and air movers to thoroughly dry the affected areas, and addressing mold growth and discoloration along the walls and subfloor.

Photos & Videos:

Close-up of debris and discoloration within a floor vent or opening, potentially affected by water intrusion.
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Close-up of debris and discoloration within a floor vent or opening, potentially affected by water intrusion.
Overview of a water damage restoration scene with stained carpet pulled back, revealing the subfloor, indicating active drying.
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Overview of a water damage restoration scene with stained carpet pulled back, revealing the subfloor, indicating active drying.
Water-damaged and stained carpet lifted, exposing a damp concrete subfloor underneath.
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Water-damaged and stained carpet lifted, exposing a damp concrete subfloor underneath.
Image showing extensive water damage along a wall and floor, with dark discoloration suggesting mold or heavy moisture.
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Image showing extensive water damage along a wall and floor, with dark discoloration suggesting mold or heavy moisture.
Close-up of severe water damage with mold and discoloration on the baseboard, next to a pulled-up carpet edge.
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Close-up of severe water damage with mold and discoloration on the baseboard, next to a pulled-up carpet edge.
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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