Job completed for Drue D

Completion date: May 28, 2026

Location: Charlotte, NC

Why did the customer contact us?

The customer experienced significant water damage in their property, likely originating from a plumbing leak in the ceiling/floor above, leading to saturation of building materials and visible mold growth on structural elements.

Solutions provided:

Our team promptly responded to the water damage call. We conducted a thorough assessment to identify the source and extent of the water intrusion, which was determined to be a plumbing leak affecting the ceiling and subfloor. We set up professional containment barriers using plastic sheeting to isolate the affected areas and prevent further contamination. Water extraction was performed, followed by the strategic placement of industrial-grade drying equipment, including high-capacity dehumidifiers (like the LGR unit shown) and air movers, to rapidly dry the saturated structural components and mitigate mold growth. Our technicians continuously monitored moisture levels to ensure effective drying and restoration to pre-loss conditions.

Photos & Videos:

Close-up of active water dripping from a damaged ceiling, illustrating the ongoing leak and need for immediate water damage remediation.
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Close-up of active water dripping from a damaged ceiling, illustrating the ongoing leak and need for immediate water damage remediation.
A powerful LGR dehumidifier placed in a water-damaged bathroom to efficiently remove moisture from the air and affected materials.
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A powerful LGR dehumidifier placed in a water-damaged bathroom to efficiently remove moisture from the air and affected materials.
Professional water damage restoration in progress, with a technician on a ladder, contained work area using plastic sheeting, and industrial drying equipment.
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Professional water damage restoration in progress, with a technician on a ladder, contained work area using plastic sheeting, and industrial drying equipment.
Severe water damage and mold growth visible on exposed ceiling joists and subfloor from a plumbing leak, showing extensive moisture saturation.
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Severe water damage and mold growth visible on exposed ceiling joists and subfloor from a plumbing leak, showing extensive moisture saturation.
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