Job completed for Robin J

Completion date: June 30, 2026

Location: Charlotte, NC

Why did the customer contact us?

The customer experienced water damage at their property.

Solutions provided:

Water damage restoration services were provided, including thorough moisture detection using advanced meters and thermal imaging to identify and assess affected areas, followed by appropriate restoration protocols to mitigate and repair the damage.

Photos & Videos:

Technician measuring moisture content near a baseboard in a storage area with a moisture meter, showing a reading of 14.2.
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Technician measuring moisture content near a baseboard in a storage area with a moisture meter, showing a reading of 14.2.
Thermal imaging camera revealing a cold spot, indicative of hidden water damage, during an inspection near a window.
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Thermal imaging camera revealing a cold spot, indicative of hidden water damage, during an inspection near a window.
Professional using a digital moisture meter on a wall to identify hidden water damage, displaying a reading of 26.5.
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Professional using a digital moisture meter on a wall to identify hidden water damage, displaying a reading of 26.5.
Technician using a moisture meter to detect water damage near a baseboard, showing a reading of 20 indicating moisture.
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Technician using a moisture meter to detect water damage near a baseboard, showing a reading of 20 indicating moisture.
What
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I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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