Job completed for Tracey W

Completion date: July 28, 2026

Location: Lexington, NC

Why did the customer contact us?

The customer reported a significant water leak causing visible damage, including discoloration and peeling on their interior ceiling.

Solutions provided:

Our team conducted a comprehensive roof inspection to identify the source of the water intrusion. The leak was traced to compromised or damaged flashing around the chimney on the roof, as well as general wear on the shingles. We performed the necessary roof repairs, including replacing and sealing the faulty chimney flashing and addressing any other points of entry. Subsequently, we initiated water damage restoration for the interior ceiling, which involved drying, repairing, and preparing the area for finishing.

Photos & Videos:

Exterior view of a shingled roof adjacent to a brick chimney, highlighting worn metal flashing that was identified as a source of water leak.
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Exterior view of a shingled roof adjacent to a brick chimney, highlighting worn metal flashing that was identified as a source of water leak.
Close-up of a residential ceiling showing significant water damage, including peeling paint and discoloration from a persistent leak.
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Close-up of a residential ceiling showing significant water damage, including peeling paint and discoloration from a persistent leak.
What
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I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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