Job completed for Lisbeth D

Completion date: July 28, 2026

Location: Charlotte, NC

Why did the customer contact us?

The customer experienced a significant water leak from their ceiling, leading to visible water damage and potential structural issues.

Solutions provided:

Our team provided comprehensive water damage restoration services, starting with immediate containment of the active leak from the ceiling. We then performed demolition of the damaged ceiling material to expose the sub-structure, followed by mold remediation to address discolored areas on walls. Drying equipment was strategically placed, and technicians worked to restore the affected areas of the living space.

Photos & Videos:

A restoration technician in a living room inspecting the ceiling area where water damage material has been removed.
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A restoration technician in a living room inspecting the ceiling area where water damage material has been removed.
Close-up of a ceiling with a large section removed, exposing wooden joists and framing after water damage demolition.
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Close-up of a ceiling with a large section removed, exposing wooden joists and framing after water damage demolition.
Restoration technician spraying a discolored and potentially mold-affected wall area during water damage remediation.
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Restoration technician spraying a discolored and potentially mold-affected wall area during water damage remediation.
Image showing an active water leak from a ceiling with temporary blue tape containment, indicating severe water damage.
Large View Icon
Image showing an active water leak from a ceiling with temporary blue tape containment, indicating severe water damage.
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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