Job completed for Lennar Homes

Completion date: August 31, 2026

Location: Raleigh, NC

Why did the customer contact us?

The customer experienced a water leak from an overhead source, resulting in water damage to their ceiling and the structural elements above it.

Solutions provided:

Our team promptly responded to the water damage issue, assessing the extent of the leak and its impact on the ceiling and underlying wooden structures. We created an access point in the ceiling to locate the source of the leak, performed water extraction using specialized equipment, and meticulously cleaned and dried the affected joists and internal cavities. We ensured all damp areas were thoroughly dried to prevent secondary damage like mold growth, completing the water damage restoration process.

Photos & Videos:

Clean and dried wooden cavity in a ceiling or duct after water damage restoration, showcasing successful drying
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Clean and dried wooden cavity in a ceiling or duct after water damage restoration, showcasing successful drying
Close-up view inside a ceiling structure showing wooden framing, a cut-out, and signs of water staining from a leak
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Close-up view inside a ceiling structure showing wooden framing, a cut-out, and signs of water staining from a leak
Restoration technician manually drying water-damaged wooden ceiling joists with a white cloth
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Restoration technician manually drying water-damaged wooden ceiling joists with a white cloth
Professional inspecting a ceiling water leak with an extraction hose and pipe visible above
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Professional inspecting a ceiling water leak with an extraction hose and pipe visible above
What
Our Customers
Are Saying About Us
I was really bummed that we had a flood while on vacation, but our despair has been offset by the reassurance, professionalism, and conscientiousness of...
Tina A.
 
Thank you Jonathan and Hugo for the great work you did today. Every team that has been involved has been very professional, curious and supportive. Thanks to all!
As soon as I contracted with another company to proceed with the addition of a screened in patio, the interior of the back side of my townhome was damaged by...
Very nice company! True professional! I was impressed with their service and the professional attitude of Michelle!
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