Job completed for Artis M

Completion date: August 31, 2026

Location: Fayetteville, NC

Why did the customer contact us?

The customer experienced a significant water leak originating from their attic HVAC unit's overflow drain pan. This leak resulted in visible water damage, including a noticeable stain on the ceiling around a light fixture and potential water residue or discoloration on the kitchen floor below.

Solutions provided:

Our team at RestorePro Restoration responded promptly to address the water intrusion. We identified and mitigated the source of the leak, which was the overflowing HVAC condensate drain pan in the attic. Our services included thorough water extraction from affected areas, professional drying of the attic space, ceiling, and kitchen floor using specialized equipment, and comprehensive moisture monitoring to ensure complete dryness. We also performed necessary repairs to the damaged ceiling, including patching and painting, and restored the kitchen floor to its pre-damage condition, ensuring no lingering moisture or secondary issues like mold growth.

Photos & Videos:

Ceiling showing a distinct water stain spreading around a recessed light fixture, caused by an overhead water leak.
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Ceiling showing a distinct water stain spreading around a recessed light fixture, caused by an overhead water leak.
Kitchen interior with a refrigerator, stove, and flooring showing signs of recent water presence or cleaning, with a backdoor visible.
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Kitchen interior with a refrigerator, stove, and flooring showing signs of recent water presence or cleaning, with a backdoor visible.
Close-up of an HVAC unit's overflow drain pan with standing water, indicating a condensate line blockage or leak.
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Close-up of an HVAC unit's overflow drain pan with standing water, indicating a condensate line blockage or leak.
HVAC air handler unit and insulated flexible ductwork installed in a residential attic space, showing wooden trusses.
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HVAC air handler unit and insulated flexible ductwork installed in a residential attic space, showing wooden trusses.
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