Job Completion Survey - Restoration

• Reviewed By: Andrew N.
• Location:
• May 13th, 2020
• This review was copy/pasted from:
  
• Original Review Link: https://share.google/0ljPt6q7LkZ3OAkPZ Link to Original Review Posted on Google

• Comment: RestorePro is a really good company that genuinely cares about the outcome of the work on your home.
  
  We had two separate water damage issues in our house and used RestorePro both times to dry out the damage and put our house back together.
  
  Having talked to several people about the restoration industry, it’s clear there are some shady companies out there. Do yourself a favor and choose RestorePro.
  
  Biggest reasons we liked them:
  - The project moves quickly
  - They handle everything (water mitigation, packing out items in your home if needed, and all elements of reconstruction are subcontracted). This does mean you’re dependent on the quality of the subcontractor, but they’ll also work with you to have your own contractor handle a certain part of the job if you’d prefer... as an example, we had our own painter, and RestorePro simply removed this service line item and completed the rest of the job. This sort of flexibility is wonderful).
  - They guarantee the quality of the work, and they follow through on the guarantee. I can confirm this. There was a portion of our first project that we didn’t love, and they fixed the issue at no cost (and to our satisfaction).
  
  Bottom line: in any of these types of unfortunate situations for home owners, the project simply isn’t going to go perfectly. There are just too many tiny details, so be prepared to stay involved and take ownership over the results. But that’s going to be the case with ANY restoration company.
  
  RestorePro delivers what really matters: a commitment to quality results in a timely fashion. I absolutely recommend their services.
• Overall Rating