Job Completion Survey - Restoration

• Reviewed By: Kim von B.
• Location: Raleigh Durham, NC
• January 16th, 2023
• This review was copy/pasted from:
  
• Original Review Link: https://share.google/jUcJywFbYFiRwAomE Link to Original Review Posted on Google

• Comment: I have had two great experiences with RestorePro. Both times it was a water leak (separate leaks that had nothing to do with each other) and they were amazing both times.
  The first time they came they had to fix a water leak in my laundry room caused by my water meter getting replaced and I pretty much had a waterfall coming through my downstairs ceiling. I was so flustered and thankfully they were picked through my insurance (USAA) and made the whole process less scary since they deal with these things pretty regularly. I was so glad I knew who to call when I found mold in my bathroom about two years later (we assume the shower door was not sealed correctly and has slowly been leaking since the home has been built).
  For both projects they were professional, clean (both times tile had to be torn out and I was amazed at how much they make sure they take care of your home as they are doing the demo). I was also super happy with the contractor who came and did the remodeling as he was always on time and was very talented in his trade (tile, paint, textured ceiling). They use contractors that care about what they do and will make sure things are done right.
  They were also great at working with my schedule and between the project manager and the office someone is always making sure things are going well and is available for any questions or concerns. I really hope I don’t have to use them again lol but it’s good to know who to call when you have an emergency with your home.
• Overall Rating