Job Completion Survey - Restoration

We had an accidental flood in our new home. Restore Pro came the Sunday of the “flood”, set up their fans and went to work. Today five weeks later Restore Pro is moving us back in with beautiful new floors, gorgeous paint and baseboards. I have worked with several restoration companies but never imagined professionals like these. Sue and Michelle and crew, we thank you and love you

Every person I came in contact with from RestorePro, beginning with the very first phone call, all the way up to the project manager, Michelle, was an absolute professional. This type of team work doesn't happen on it's own, it starts at the top. This is a sign of a very well managed company. The first part of the project was mitigation, Blake and his crew were top-notch professionals. Blake kept me informed and explained each step, he was pleasure to work with. The project manager, Michelle kept me updated daily on the status of everything and she made what I thought would be a difficult process, very easy. I had never done a home repair like this before and Michelle was the perfect guide through every step of the process. I highly recommend RestorePro. I know I can trust them to do a high quality, professional job.

We are so happy with our Restore Pro remediation & remodeling. After a roof leak turned into mold in our ceilings, they came in quickly to assess the issue & remediate. Our main contact, Andrew Draughon, was super helpful during the remodeling phase. Its never easy having people in and out of your home over a period of time but Andrew made that process quick and painless. They were always great in working with our insurance company. Highly recommend!

Trust Restore Pro was so great to work with, they made the damage caused by a water leak so easy to deal with, it was such a relief. Michelle Amanatides followed through closely and did a wonderful job as project manager. She is very polite, accessible and does a great job getting all the jobs done on schedule and with high quality. Jamie Wood was quick to respond to the initial call and visit and followed through with getting the right estimates alongside the insurance company. The office called me everyday when the work was being done to check whether I had any questions. Bravo to all of you, and thank you!

Had our flooring replaced on the first floor. Everything went smoothly. Thanks to Greg Lask who managed the project and made sure all contractors showed up at appropriate times. Greg communicated well and was always available if we had questions. Excellent work by all involved. Love working with mature professionals that show up on time and complete jobs in a timely manner with good craftsmanship.

We had some water damage during Hurricane Florence. We were expecting it to take forever to get repairs done just due to the sheer volume of damage claims after a hurricane, but RestorePro was much quicker than we expected. Michelle was our point of contact and she made everything so easy for us, and was able to finish work early when we had to bring our dogs back home. Here's hoping we won't have any more home damage anytime soon, but I would definitely use RestorePro again if we do!

Fast and clean

Awesome people

Great company. Excellent customer service. Quality work by true professionals.

I had an emergency on a Friday evening when my pipe was leaking under my house. Restore Pro came so quickly and helped me out. They were very professional. Brett was so nice to work with and the guys that came out to fix the problem where wonderful. They reassured me that they would take care of everything. They turned a very stressful situation around for me and I would highly recommend them to anyone!