Job Completion Survey - Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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  • Hanna L.
    Reidsville, NC
    Reviewed on January 5th, 2021

    Mr. Tracy is the best repair manager. He is smart, super talented, and knows what clients need. Under his leadership, my house was born again to a new house after flooding from a supply line. He listened to me, chose the best materials for me, and sent the best team to repair my house. When my house got the flood event, I felt so miserable however after Mr. Tracy's team fixed my house, it turned to a dream house. His team did a flawless job of repair every part of my house, floor, walls, fireplace, garage, etc. My husband joked at me that he would throw a party every weekend to boast of the looking good new house. I endorse Mr. Tracy to anybody who needs to repair a house, especially after any natural disaster, fire, and flooding events. He is a repair magician who changes a broken house to a brand-new house.

  • Rich R.
    Reviewed on December 30th, 2020

    Update: We had to have more work done. I am more than pleased to offer this testimonial and endorsement of Restore Pro Construction. I have had two projects completed by them. Although this posting mention only Michelle and Derek, they have a backup crew that is unparalled in their industry. My first project was the repair of a leak in my living room ceiling. The second project was much larger, the replacement of the entire roof. The first thing that impressed me about RestorePro is their courtesy and attention to detail. Every contact regardless of whether in person, via phone or email/txt is professional and informative. The thing I like is that there is no misunderstanding from any conversation as to expectations or outcomes. Next, let’s turn to the work crew. Every day, they created a “clean room” environment!!! I operate in a “home office” environment. We were able to conduct our business in a normal manner without interruption. This was a great asset. Needless to say, they are Professional, arriving on time and completing their project On Time and Within Budget. I cannot recommend them more highly!! They are awesome!!

    Previous:
    I would recommend Restore Pro to anyone having work done on their house. It is with great pleasure that I write this review. Your organization and staff is incredible!! From the beginning the communication has been outstanding. The daily updates by Joy and Derrick kept us informed. I was most impressed with the "Clean Room" environment created to repair the interior damage. At all times your staff of Julio, Jose, Janita and others were courteous and professional.

  • Travis T.
    Reviewed on December 26th, 2020

    Corey Ritter and Julio along with the entire team at RestorePro are top notch! RestorePro has done numerous jobs for me in the last 3 years and each and every time they respond with a sense of urgency and leave me with the feeling of not having to worry whether or not the job will be done right and on-time, every time. Not only do I trust Corey with my professional/industry needs but would trust him with my personal home should the need arise. Highly recommend!!

  • Richard S.
    Reviewed on December 7th, 2020

    After a severe water disaster, these guys put our condo back together. They worked with our insurance company, and stayed in contact with us throughout the entire process. They did quality work in a reasonable time frame. I especially appreciate our project manager Phillip who made a really bad situation turn out fine in the end. I'd highly recommend this company, who was recommended to us by our insurance adjuster.

  • Kerry H.
    Reviewed on November 26th, 2020

    Everyone that I interacted with at this company were friendly, courteous, helpful, professional, and patient! I hope I don’t need to use their services again, but I certainly would go to them as my first choice if I find myself in a similar situation. I would highly recommend this business.

  • Josh F.
    Reviewed on November 26th, 2020

    Thanks RestorePro for the awesome work. I had significant water damage in my kitchen/living room. They took care of everything and made the space livable again!

  • Kelly B.
    Reviewed on November 26th, 2020

    RestorePro completed a full remodel on our master bath after a shower leak as well as a remodel an outdated half bath. My husband and I had consultations with 5-6 contractors before that had fallen through for various reasons (lack of insurance, no follow up, etc). From the moment I contacted RestorePro to assist with our repair/remodel needs, they were responsive, reliable and so helpful. From their admin staff (Joy) to project management (Phillip) to subcontractors, everyone was upfront in terms of cost, capabilities, and timeline and answered each of our questions thoroughly and quickly. We especially loved working with Phillip - he is a phenomenal project manager. I cant recommend RestorePro enough for any reconstruction needs!

  • Connolly S.
    Reviewed on November 26th, 2020

    Josh and the RestorePro team has done an excellent job supporting our community. Problems big or small, RestorePro is there to serve and provide honest solutions.

  • Chris M.
    Reviewed on November 26th, 2020

    Quick service and very good quality. I was very happy with our main contacts Andrew and Joy. Both were very responsive. I was also very happy with the quality of work done by Oscar.

  • Ronald G.
    Reviewed on November 26th, 2020

    It was a pleasure doing business with Restore Pro. They are committed to customer satisfaction as well as doing the job correctly and at a reasonable price. I certainly recommend that you call them if you need their services.

  • Patrick B.
    Reviewed on November 26th, 2020

    I have not had a need for them personally, but I have referred a number of friends and clients to them. They are always quick to respond and thorough in their assessments and repairs. The company’s values are clearly reflected through the relationships they build with their clients.

  • William K.
    Reviewed on November 26th, 2020

    What a relief these gentlemen provided to our family. Professional and diligent as to our water problem. Respectful to us and our home. Thank you to the mitigation team of Corey, Cory, Antonio, Mauricio, Victor and Caleb.

  • Anthony D.
    Reviewed on November 26th, 2020

    I was highly impressed by the prompt professional service that Corey, Julio and Caleb provided. They were willing to expedite an appointment for us. They arrived exactly when they said they would. Throughout the entire job they were highly professional, explaining first what they were going to do and then doing exactly that. Thank you guys!!!

  • Erin C.
    Reviewed on November 26th, 2020

    We have been very pleased with the entire RestorePro team, especially Jamie, Carleigh and Andrew. They were very professional and responsive to our questions and concerns. We will absolutely recommend them to friends and family.

  • Randy S.
    Reviewed on November 26th, 2020

    2 seperate water damages occurred in our house. Both crews were excellent. Very pleasant. Extremely neat work. I would definitely call again and highly recommend!

  • Justin T.
    Reviewed on November 26th, 2020

    I’m an insurance agent and RestorePro has done work for many of my clients. Josh and the RestorePro team are true professionals in this field. They are fair and knowledgeable and always do the right thing.

  • Carlos S.
    Reviewed on November 26th, 2020

  • Wanda R.
    Reviewed on November 26th, 2020

    I would highly recommend these guys to anyone for any job they were very knowledgeable and went above the standard from the first vist i knew i was in good hands my bathroom has been completely redone ans its beautiful. Thanks to aaron the project manager , and james also big thanks to scott watson of Home Demands. It was a pleasure working with you all. 5 stars highly recommend !!!

  • Sherri P.
    Reviewed on November 26th, 2020

    We needed Restore Pro because of an emergency. I would imagine many people do. They were courteous, reliable, professional, and empathetic. The team that responded to our home, Corey, Kevon, and Jack were A++.

  • Rupa M.
    Reviewed on November 24th, 2020

    RestorPro crew were very considerate and very professional, on time. They delivered the service they promised, I highly recommend them!!

  • Andrew S.
    Reviewed on November 24th, 2020

    Corey, Kevon and Jack did a great job! They communicated through out the process and were very responsive to questions.

  • Ron W.
    Reviewed on November 24th, 2020

    RestorePro came to the rescue! Fantastic response and great service. Highly recommend their services. Josh Oliver is a true professional!

  • Brad S.
    Reviewed on November 24th, 2020

    Corey, Julio and Antonio were great! Hard workers, respectful, on time, and kept up with communication. Highly Recommended.

  • Scott M.
    Reviewed on November 24th, 2020

    Big thank you to Corey Ritter, and the folks from Restore Pro for the mold remediation we had done. Very prompt and responsive customer service and made us feel like we were a priority.

Review Central
4.99 out of 5 ( 850 Reviews )
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