Job Completion Survey - Restoration

Chad Edwards did work on our house after tree a tree fell on our home. It is hard to express how much we appreciated his thoroughness, knowledge and keeping us informed of the work every step of the way. He was professional and explained everything to us. Leslie and Carlos also worked with us and they were also helpful and empathetic to our situation. Hats off to RestorePro, you are more than just a company you care about your customers and you do great work! HOWARD AND JANET MANESS.

Professional and hard working crews

HIGHLY recommend!! Leslie came out immediately to examine my damages!! I am pleased and will use anytime I need.
Five stars for me…. many many thanks!!

I had an amazing experience with RestorePro. Everyone has been amazing to make the process of fixing a water leak in my daughter's room that caused the ceiling to cave and the floor to be damaged. They are fast at responding and efficient at the work they do. I appreciate everyone that has been involve. Especially, David and Jonathan who did our mitigation to remove any damaged parts of the ceiling/flooring and lessen any further damage. This was bigger job than the originally thought and handled it perfectly. I will be using and recommending this company for any future needs.

They did an amazing job at my house. Chad is an amazing guy and great at customer service

John was super friendly, knowledgable, great with communication and was a very hard worker. Explained everything from start to finish. Cant say enough about this man!

David and Cameron
These gentlemen were at our residence today performing mitigation in our kitchen, living room and basement. They were very professional, explained what they were doing, efficient and polite.

Ryan was great!!!!! He did an excellent job!! Would definitely recommend!!!!

The Greensboro was absolutely wonderful! I truly appreciate the assistance Dalton provided as the Project Manager. He truly made me feel at ease with the work that needed to take place. Thomas (painter) and Cory (flooring) did an expectational job! If I ever need work done at my home again I will definitely reach out to RestorePro! Thank You! Elizabeth

I couldn’t be happier with the reconstruction of my home after a water disaster. Chad and his team showed professionalism and demonstrated expertise in each area of the project. The communication and personal touches were very helpful in a time of high anxiety! I highly recommend this company.

Jeff Gordon and Restorepro of Greensboro did a fantastic job to restore our house in Blowing Rock after some water damage. I can not say enough how I pleased with their work.

All of the staff were kind, careful, and prepared. Jonathan and Hunter were wonderful to work with. Definitely recommend. Very pleased!

We had an AMAZING experience with RestorePro. From Leslie and estimating, to Chad leading our project, and the team that actually did the work, we were extremely impressed. Would highly recommend. The team was responsive, acted with care (we had two young kids running around with no floors after the damage), and made sure we were taken care of. Great work and company.

What a great experience! After a shaky start with another project manager Chad stepped in. We had a kitchen fire in an older rental home. The home had a hot water heater located in the kitchen next to the stove. It was very unsightly. I wanted it moved outside to the laundry room but this was cost prohibitive. Chad understood what I really wanted was for the hot water heater not to be exposed in the kitchen. He helped me compromise by putting it in a closet instead! I love it. He took his time and talked to me and made sure I was ok with the direction they were taking. He was patient and fast! The work was done within weeks of starting! The kitchen looks great. He did a modern update on a budget! If you have a need for RestorePro, Chad is the manager you want! Thanks Chad!!

They just completed water claim for us , they were very professional, subs were great , Chad was the project manager , and he was great to work with. Pam Young

Our repair manager Jeff Gordon is great to work with . He keeps you updated as needed and oversees the project as you would hope .

Exceptional Communication: Remarkable Restoration Team

As a seasoned property manager with years of experience, I have had the pleasure of working with various restoration vendors, but none have quite matched the excellence of this team. They exceeded all expectations, had meticulous attention to detail, and communication was seamless. This process was nothing short of phenomenal!

Our project is Jeff Gordon. Jeff and his team have been great to work with in restoring my mother’s home after fire and smoke damage. Kept us updated on the progress and quality of work is excellent.

From beginning to end these guys been GREAT! Major damage was done to our house, like a car flew into our kitchen and living room. Brad came on the scene, assessed it and said everything will be back better. Handed it over to Chad. This guy Chad and his team IS AWESOME! Step-by-step he was very communicative. Chad exceeded expectation! I will always call on Restore Pro!

Where do I begin. If I could give more than 5 stars I would. I had a fire 4 days after I bought my house and my insurance company referred me to RestorePro and it was the best decision I could have made. The first person I talked to was Leslie and if she is not the sweetest and kind hearted person you will ever meet. They were at my house within days to start the process. I was paired with Chad as my project manager. He will now forever be family in my eyes. He took my dream and made it a reality. I never thought 7 months ago we would be here and I would have my home as beautiful as it is. Chad worked with me everyday keeping me up to date on any and every thing going on with my house. He took the worst of a situation and gave me hope. I never had to worry about anything going on with the repairs. The entire staff that worked on my house were always willing to answer any and all of my questions. Kind and considerate are 2 words to describe the whole crew. From dealing with the insurance company, the finance company and all the sub contractors they did it all. Trust me when I say there is not a question they cant answer or a job they cant do. Love you guys and you are the best in the business.

RestorePro customer service is friendly and easy to schedule us in quickly. Hunter came out to our house for the inspection and answered all of our questions in a clear and concise manner. He was friendly, professional and very knowledgeable. RestorePro should hire more people like Hunter.

We had such a great experience with RestorePro! Chad and his team were AMAZING! They were super communicative and did excellent work. 10/10 recommend 🙂

Great work and great communication. Everyone on the team was very professional. Have been a great job on my homeowner water claim would highly recommend.

Jeff Gordon and the team at RestorePro have done a great job working on my mother's home. They are having to do a complete renovation from fire damage. Great communication on what needs done and following through with what they tell us.
Highly recommend them.