Job Completion Survey - Restoration

Positive
Responsiveness, Punctuality, Quality, Professionalism

Services
Water damage-related clean-up and repair, Mould inspection

Restore Pro handled our water leak at our home. They did an outstanding job! From Leo on the demo crew, Anthony and his crew on the reconstruction, and our project manager Daniel… all were great to work with and very professional! Highly recommend!

Anytime I have had an issue, RestorePro has had a quick response time in and completed the work in the time I was told. My rep Katy always answers the phone and takes care of whatever we are needing. Class A company to work with.

I have to say…. I am so pleased with Michael! Her amazing personality, get it done work ethic, and positive attitude has truly made a difference regarding the relationship Ashton Park shares with Restore Pro! Glad to share this relationship!

We had water damage from a faulty washer! From the drying out to paint and new LVP flooring their service was impeccable!

Liane came out to our property and gave some insight on what exactly her company can offer if we get into a situation we can’t resolve in house. Would highly recommend her to give you a presentation, she is amazing!

The entire team was wonderful! But these individuals stood out Tyler with Mitigation, Nate and Leslie with the estimate department and CHAD the project manager! All out of the Greensboro office I think. Chad was absolutely amazing!! I would absolutely use them again and recommend them!! Amy Griffin

Jonathan was very friendly and professional. He kept me updated on what was being done and answered any questions I had. Would definitely recommend!!

I also worked with Bradley Berridge as my Project Manager. He was very communicative and always had a great attitude! We were able to work together very well, and he was very thoughtful! Helped me to get the best outcome for the project!

My experience with restore pro was a wonderful experience. The entire team did an excellent job, but most of all Bradley and Nick, was amazing. Let me brag on Bradley for one moment. When I tell you, he listen to me as in what I wanted, he heard me. He didn’t stop until he found what I wanted within my budget. He is an angel sent to your company, restore pro is blessed to have Bradley apart of your team. I can’t say enough about Bradley of how satisfied I am with his service and if the ratings are 10 for the highest, he gets a 10 and then some🙌🏾.
(Mary Gardner)

They are absolutely AWESOME. They were so helpful and blessed me and my family and I want to say thank you again❤️❤️

My go-to person at Restore -Pro was Brandon. Really appreciate his help. He helped me understand my options which allowed us to use some of our own money and upgrade the rooms damaged by a sewer backup. My wife was left happy which "IS" everything.

Thanks Brandon,

John Petree

Chad Edwards did work on our house after tree a tree fell on our home. It is hard to express how much we appreciated his thoroughness, knowledge and keeping us informed of the work every step of the way. He was professional and explained everything to us. Leslie and Carlos also worked with us and they were also helpful and empathetic to our situation. Hats off to RestorePro, you are more than just a company you care about your customers and you do great work! HOWARD AND JANET MANESS.

Professional and hard working crews

HIGHLY recommend!! Leslie came out immediately to examine my damages!! I am pleased and will use anytime I need.
Five stars for me…. many many thanks!!

I had an amazing experience with RestorePro. Everyone has been amazing to make the process of fixing a water leak in my daughter's room that caused the ceiling to cave and the floor to be damaged. They are fast at responding and efficient at the work they do. I appreciate everyone that has been involve. Especially, David and Jonathan who did our mitigation to remove any damaged parts of the ceiling/flooring and lessen any further damage. This was bigger job than the originally thought and handled it perfectly. I will be using and recommending this company for any future needs.

They did an amazing job at my house. Chad is an amazing guy and great at customer service

John was super friendly, knowledgable, great with communication and was a very hard worker. Explained everything from start to finish. Cant say enough about this man!

David and Cameron
These gentlemen were at our residence today performing mitigation in our kitchen, living room and basement. They were very professional, explained what they were doing, efficient and polite.

Ryan was great!!!!! He did an excellent job!! Would definitely recommend!!!!

The Greensboro was absolutely wonderful! I truly appreciate the assistance Dalton provided as the Project Manager. He truly made me feel at ease with the work that needed to take place. Thomas (painter) and Cory (flooring) did an expectational job! If I ever need work done at my home again I will definitely reach out to RestorePro! Thank You! Elizabeth

I couldn’t be happier with the reconstruction of my home after a water disaster. Chad and his team showed professionalism and demonstrated expertise in each area of the project. The communication and personal touches were very helpful in a time of high anxiety! I highly recommend this company.

Jeff Gordon and Restorepro of Greensboro did a fantastic job to restore our house in Blowing Rock after some water damage. I can not say enough how I pleased with their work.

All of the staff were kind, careful, and prepared. Jonathan and Hunter were wonderful to work with. Definitely recommend. Very pleased!

We had an AMAZING experience with RestorePro. From Leslie and estimating, to Chad leading our project, and the team that actually did the work, we were extremely impressed. Would highly recommend. The team was responsive, acted with care (we had two young kids running around with no floors after the damage), and made sure we were taken care of. Great work and company.

What a great experience! After a shaky start with another project manager Chad stepped in. We had a kitchen fire in an older rental home. The home had a hot water heater located in the kitchen next to the stove. It was very unsightly. I wanted it moved outside to the laundry room but this was cost prohibitive. Chad understood what I really wanted was for the hot water heater not to be exposed in the kitchen. He helped me compromise by putting it in a closet instead! I love it. He took his time and talked to me and made sure I was ok with the direction they were taking. He was patient and fast! The work was done within weeks of starting! The kitchen looks great. He did a modern update on a budget! If you have a need for RestorePro, Chad is the manager you want! Thanks Chad!!