Job Completion Survey - Restoration

Great company, very professional!

Recently we had a small fire at my apartment complex that activated the sprinkler system. I had the unfortunate "pleasure" of being on the floor below the apartment. These guys were out that evening and quickly placed equipment around my apartment to dry out and prevent any damage, For four days those guys came by and checked my walls, ceiling and floors, to make sure I was okay. Truly an great group of guys that did their jobs and did them well. I was blessed that the complex chose this company.

Wendy and team are great to work with :) Very helpful and great!

Wendy, Cody, and Tanner with RestorePro were super helpful. Made the process very easy, explained everything that they'd be doing, and completed the work quickly.

Restore Pro was called out to my facility after a water tank burst. Cody and his team showed up quickly and jumped right in! They were very proficient and communicated everything they were doing and would need to do. I would highly recommend them!

Chad Edwards and his team were amazing after smoke damage to a large part of our house. Chad was ALWAYS available to answer questions and make sure everything was completed quickly and efficiently. He helped with recommendations for additional work I want done. Jairo and his crew cleaned ceilings, painted walls, cleaned /moved furniture and took such care with our belongings. I am so pleased with ALL the work they did! Restore Pro was a GREAT recommendation from my insurance company.

Kam, Jonathan and Hugo were wonderful, knowledgeable, and patient as they answered many questions I had while trying to understand the work in progress in this 1950s home of mine. They took care of each concern of mine. There is something good about people who can smile the whole time you are interrupting their work with your curiosity. Thank you, Gentlemen!

After a chimney fire at my in-laws 8 months ago to the day, their house is now move-in ready thanks to the recommendation of the insurance company to use RestorePro Reconstruction. Jeff was easily accessible and always timely in his response to our many questions. His experience in construction was obvious and much appreciated during this crisis. Jeff and his team were always kind and courteous to our entire family. A special shout out to Niff who had come to secure the house the day of the fire. He noticed we were all sorting through the rubble trying to salvage our treasures and actually helped find the family Bible, a very special memory. RestorePro Reconstruction is a dependable and trustworthy company.

Wendy and the entire team at RestorePro have been so responsive and professional while handling our fire/flood mitigation. They responded in the middle of the night and immediately started taking action. I couldn't recommend a better team!

It’s a great company to work with. Patrick, Brandon, JD are so wonderful to work with. It’s great experience.

Wow! RestorePro is a breath of fresh air! Our rep, Wendy, is so friendly and knowledgeable. Their prices are reasonable and competitive, but their customer service is outstanding! Their team wants to make sure that you understand all your options and are happy to educate you (without making you feel dumb!). We recently used them for a cigarette smoke treatment. They worked their magic and get rid of the smell, when no other product could touch it. They worked with our timing and schedule needs and made it so easy! I definitely recommend RestorePro to anyone!

Restore Pro is professional and quick to help whenever needed! their team is always kind and helpful. I would definitely recommend them.

I was impressed with the prompt and helpful service. Despite a minor issue, JR handled it efficiently. Excellent customer service overall. I would definitely use their services again if needed.

Positive
Responsiveness, Punctuality, Quality, Professionalism

Services
Water damage-related clean-up and repair, Mould inspection

Restore Pro handled our water leak at our home. They did an outstanding job! From Leo on the demo crew, Anthony and his crew on the reconstruction, and our project manager Daniel… all were great to work with and very professional! Highly recommend!

Anytime I have had an issue, RestorePro has had a quick response time in and completed the work in the time I was told. My rep Katy always answers the phone and takes care of whatever we are needing. Class A company to work with.

I have to say…. I am so pleased with Michael! Her amazing personality, get it done work ethic, and positive attitude has truly made a difference regarding the relationship Ashton Park shares with Restore Pro! Glad to share this relationship!

We had water damage from a faulty washer! From the drying out to paint and new LVP flooring their service was impeccable!

Liane came out to our property and gave some insight on what exactly her company can offer if we get into a situation we can’t resolve in house. Would highly recommend her to give you a presentation, she is amazing!

The entire team was wonderful! But these individuals stood out Tyler with Mitigation, Nate and Leslie with the estimate department and CHAD the project manager! All out of the Greensboro office I think. Chad was absolutely amazing!! I would absolutely use them again and recommend them!! Amy Griffin

Jonathan was very friendly and professional. He kept me updated on what was being done and answered any questions I had. Would definitely recommend!!

I also worked with Bradley Berridge as my Project Manager. He was very communicative and always had a great attitude! We were able to work together very well, and he was very thoughtful! Helped me to get the best outcome for the project!

My experience with restore pro was a wonderful experience. The entire team did an excellent job, but most of all Bradley and Nick, was amazing. Let me brag on Bradley for one moment. When I tell you, he listen to me as in what I wanted, he heard me. He didn’t stop until he found what I wanted within my budget. He is an angel sent to your company, restore pro is blessed to have Bradley apart of your team. I can’t say enough about Bradley of how satisfied I am with his service and if the ratings are 10 for the highest, he gets a 10 and then some🙌🏾.
(Mary Gardner)

They are absolutely AWESOME. They were so helpful and blessed me and my family and I want to say thank you again❤️❤️

My go-to person at Restore -Pro was Brandon. Really appreciate his help. He helped me understand my options which allowed us to use some of our own money and upgrade the rooms damaged by a sewer backup. My wife was left happy which "IS" everything.

Thanks Brandon,

John Petree