Job Completion Survey - Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
850 Reviews
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  • Yiling L.
    Reviewed on April 22nd, 2024

    Great to work with, especially Chad. Chad made sure his team to get the job done correctly. Thank you, Chad!

  • Victoria M.
    Burlington, NC
    Reviewed on April 15th, 2024

    Isaac was absolutely wonderful to work with! Once insurance finally approved the damage from a neighboring HVAC leak, Isaac made sure the process to fix the floors, paint and do trim/molding work was speedy and efficient! He knew I was ready to have my home back to normal, and did an incredible job managing all of the moving pieces! I am so happy with how everything turned out, and highly recommend Isaac, and RestorePro Fayetteville!

  • Kohua P.
    Reviewed on April 9th, 2024

    Had a great experience with Josh from RestorePro. He is very friendly and explained the work in details. The job was done professionally and the site was cleaned after work done. The administration office called several times to follow up on the work, and the price is reasonable.

  • Elizabeth C.
    Reviewed on April 4th, 2024

    Craig and his team were very easy to work with. He had strict requirements from the insurance company as far as timeline was concerned. I am so happy that we chose RestorePro to do our restoration due to a tree that fell on our home. I would recommend Restorepro to any of my friends and family.
    God bless everyone involved.

  • Trena C.
    Gastonia, NC
    Reviewed on March 19th, 2024

    We started a repair/remediation process with this company this past weekend. Their response time was great and within hours Garey showed up at our door and gave us the most professional walk thru our issues. He was patient and attentive to the slightest of details.Our second visit was Garey and Jamad .. both worked well as a team and explained all steps to my husband and I in great detail. We are sticking with this company for the repairs based on the great folks, reviews, and the attention to details! Very happy so far!

  • Kuan H.
    Reviewed on January 25th, 2024

    When a flying rock broke one of my client’s office front door on Friday after hours , I
    contacted Jason at Restorepro . He had a carpenter at the office within one hour. The carpenter swiftly boarded up the door with professionalism and skill, complete in 30 min . I couldn’t be more impressed with the prompt response and excellent craftsmanship provided by Restorepro. Highly recommend their service for any restoration needs .

  • JD
    Reviewed on January 24th, 2024

    We had a pipe break upstairs that caused significant damage to the ceiling of our downstairs bedroom. RestorePro had someone out the next day. They were professional and friendly and had everything sorted out quickly. A great experience!

  • Patricia B.
    Burlington, NC
    Reviewed on January 18th, 2024

    Eric, Doug, and Christian set up the equipment quickly. All three were very friendly.

  • Christian W.
    Carolina Beach, NC
    Reviewed on January 17th, 2024

    Aaron and Ashlee are amazing!! Customer service is top notch! Wish I could leave more stars.

  • Taylor R.
    Cary, NC
    Reviewed on January 17th, 2024

    Professional and good quality customer service! 11/10 would recommend Aaron to service your home.

  • Diana W.
    Reviewed on January 16th, 2024

    William and Alfredo at ResorePro have the best vibes. They are nice, professional and fast. They did the cabinet removal with care. They ended up helping with a separate issue, staying longer than they probably anticipated. I also liked the music they listened to. This company has my recommendation!

  • Stone G.
    Concord, NC
    Reviewed on January 15th, 2024

    Amazing People! Aaron and Ashlee are very nice and easy to work with, if i could give 1000 starts I would.

  • Renee T.
    Jamestown, NC
    Reviewed on January 10th, 2024

    Happy to say, Tony and all the professionals that he brought into my home was very much appreciated. Communication was excellent. Service was above and beyond my expectations. And of course I'm happy to be back in my bedroom.
    You completed prior to Christmas, now we can all enjoy!
    Happy Holidays!
    I highly recommend you.

  • Ashley R.
    Durham, NC
    Reviewed on January 10th, 2024

    Aaron and Ashlee are amazing! They were quick to help out with an issue we had and they made sure to check up after the fact! I would recommend RestorePro to everyone especially this amazing team in Fayetteville.

  • Lana M.
    Fayetteville, NC
    Reviewed on January 10th, 2024

    I had a great experience with the crew that assisted me with the water damage to my home. Doug, Christian, Eric, and Aaron were very professional. They answered all my questions walked and me through everything they were doing. They contacted me each day; early enough that I had plenty of time to get home to let them in to work. I highly recommend RESTOREPRO. Thank you for your patience with me as this was my first experience with water damage and what the process entails! I am thankful for the prompt response and service. Started Monday and all was dry by Thursday! (I had a lot of water damage). I am ready for the next phase of restoration and glad to work with RestorePro for that as well!

  • Patricia B.
    Gastonia, NC
    Reviewed on January 10th, 2024

    Aaron and his team at restore pro are the best. I'm a property manager of a 266 unit property and Aaron has always been responsive, knowledgeable and quick to take care of whatever we need when we have water intrusions, mold issues, etc. We love working with him and his team!

  • Paulette V.
    Greensboro, NC
    Reviewed on January 10th, 2024

    I highly recommend RestorePro-Fayetteville. They provided prompt service, maintained clear communication with me, and were respectful, polite, and courteous. The completed work looked great!

  • Grace W.
    Raeford, NC
    Reviewed on January 4th, 2024

    This company is top notch. From the moment Andy and his team (Austin squared) showed up I knew that I had nothing to worry about. They immediately went to work and kept me informed as to exactly what they were doing and why. I would not hesitate to recommend these guys and this company. Andy, Austin and Austin thank you!

  • Ronald V.
    Morrisville, NC
    Reviewed on January 3rd, 2024

    This summer we experienced a problem with mold when we were having humidity issues with our HVAC Units. Tony Carello did an outstanding job coming to our rescue to deep clean and refresh the areas in a timely fashion. RestorePro was very professional, and I highly recommend their services to anyone needing assistance.

  • Matty F B.
    Raeford, NC
    Reviewed on January 2nd, 2024

    RestorePro was great. I had a small leak that would randomly come and go in my apartment and mold had been forming. Four different vendors came to check out the job and bid on the contract. When Tony at RestorePro came to check out the job and bid on it. He found a large mass of water in my ceiling coming from the upstairs neighbor Hvac and got all the water out before even winning the bid on the job. He was the only person I saw check for moisture in the walls. He took care of my apartment with such care. Then came in Austin and Junior picking up the mantle where Tony left, it being kind to my cat, accomodating to my sleep schedule, and doing great work. I wish someone I knew would mention a problem I could recommend restorepro for, but it hasnt happened yet so i'm mentioning it here. You will not regret hiring them.

  • Lindsay S.
    Morrisville, NC
    Reviewed on January 1st, 2024

    Great service! Fantastic quality and value. Tony is the best at finding a solution and restoring the home to its original condition.

  • Xavier K.
    Spartanburg, SC
    Reviewed on December 14th, 2023

    Hello I just wanna give a shout out to Micheal meadows who is my local rep. She is amazing and very knowledgeable and responsive to my calls and provides quick and fast service. She is a true gem for restore pro and I would use anyone else !!!

  • Joseph Harris J.
    Reviewed on November 29th, 2023

    Very good experience

  • Mike J.
    Reviewed on November 26th, 2023

    Technicians Chris and Christian were on time, professional, and really got after handling the work involved. Many thanks to them and RestorePro.

  • Lionel A.
    Reviewed on November 26th, 2023

    The speed with which this company replied to my home made me extremely delighted with their job and how quickly everything was completed there. The personnel assisted in a variety of ways, and I appreciate how quick and effective their team was.

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4.99 out of 5 ( 850 Reviews )
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