Job Completion Survey - Restoration

Jamie and Kevin Diaz and his crew were great to work with start to finish! Thanks for doing such a great job!

Had called them to do our upstairs floor , and parts of our ceiling downstairs and repainted the entire ceiling along with the other area that was damage !

They were fast and efficient , and Isaac was a great help and made everything go smoothly !

Ashlee Atkins is the best. Always supper friendly and very professional. She always has a welcoming presence when she come into our office. Would recommend her to any property that needs help.

We’re pleased to have had Restore Pro make repairs to our home. Project manager (Russell) and work men were professional and personable and beautifully restored our bath and floors. Thank you for your professionalism.

Having endured a very bad restoration experience, previously, the efficiency and professionalism of RestorePro was a wonderful breath of fresh air with the aroma of springtime flowers (forgive me for waxing poetic -- can't help myself). Issac Edge was very helpful in assisting us by making suggestions that were better than what we had come up with initially, and the results are superb!
Additionally, any problem that we saw in the work and pointed out to Issac was immediately addressed and corrected. We were also impressed with the respect and and camaraderie that Issac and his team have. A positive working environment definitely impacts the end result. Many people don't understand that getting the job done doesn't mean that the human element must be disregarded. Issac Edge beautifully combines personableness, respect toward his team and expectation for great work. You can't beat that.
We will certainly be calling on them again for additional work that we plan to have done.

We recently worked with RestorePro for mitigation and repairs after water damage, and they were excellent start to finish. Everyone was courteous and professional and did their jobs well. They were up front about cost and timing and always arrived on schedule. I got courtesy follow-up calls after every visit as well. I am very pleased with this experience and would absolutely work with them again!

Outstanding Service and Results!
I cannot recommend RestorePro Fayetteville enough! After my house was severely damaged by a flood, their team came to the rescue and exceeded all my expectations.

Isaac Edge, the project manager, was exceptional throughout the entire process. He was professional, attentive, and went above and beyond to ensure everything was done perfectly. Isaac took the time to explain each step, kept me updated, and made what could have been a stressful situation so much easier to navigate.

The quality of the work speaks for itself—my home looks amazing, and I couldn’t be happier with the results. If you need a trustworthy and reliable team to restore your home, Restore Pro Fayetteville and Isaac Edge are the ones to call.

Thank you for turning a tough situation into a great experience!

I’m happy with the job that they did to my house but I have to say with the help of Isaac Edge from the moment that he enter my house he saw the real problem and told me, don’t worry we going to fix it and he did, talked with my insurance and made them to paid their part.
Thank you so much.

Isaac was absolutely wonderful to work with! Once insurance finally approved the damage from a neighboring HVAC leak, Isaac made sure the process to fix the floors, paint and do trim/molding work was speedy and efficient! He knew I was ready to have my home back to normal, and did an incredible job managing all of the moving pieces! I am so happy with how everything turned out, and highly recommend Isaac, and RestorePro Fayetteville!

Christian and Doug are two of the most professional technicians that your company may possibly have. From the time they entered my home, they were courteous, professional, and knowledgeable about what needed to be done for my home. I hope that they are recognized for their hard work and professionalism…because they really need to be.

Doug and Christian were very professional and they got everything done in a timely manner. I also appreciate them explaining the process and treatment being done in my home. Thank you guys!

Isaac Boyd and his crew did a great job restoring our home after water damage. Isaac was professional,
concerned and communicated with us every step of the way. I give Isaac and Restore Pro my highest recommendation. BMc. Fayetteville

Russell is great to work with. Wonderful team and company. Will use again.

Russ & his team did a top notch job in a minimal amount of time. My claim was a water damage repair and it looks good as new, better even! I'll definitely be calling back for more restoration plans we have in mind.

RestorePro was very good with all my claim and reconstruction needs. Isaac Edge, the general contractor, was extremely communicative and helpful. He addressed all of my concerns and needs throughout the process.

Isaac Edge helped a ton, finally able to take care of an ongoing claim through a rough insurance issue. He was able to coordinate and get all of this settled within a week of working with them.

Isaac was our contact point and such a Godsend. We had a leak the day before having a baby and was so nervous about home repairs with a newborn. They got it all done, timely, chose crews that were prompt, clean and respectful. Most importantly, Isaac was responsive and easy to communicate with. He really did put us first!

Doug and Christian were great. They were able to get in and get the job done in a timely manner.

Wow! The team did a fabulous job cleaning my HVAC system.

RestorePro did a great job in putting my condo back together after a upstairs pipe broke in another condo. They came out assessed the damage,explained the process and went to work. I highly recommend RestorPro.

We had a great experience working with Isaac, he was extremely knowledgeable and helpful from beginning to end. Would recommend Restorepro to anyone who needs restoration help

I absolutely love my new floors. These guys did an excellent job. The workers were very friendly and professional

We had a major leak in our wall between the living room and guest bathroom which also impacted the back bedrooms and the hallway. After contacting our insurance agent we worked with Restore Pro. The company promptly sent our workers with fans to help dry things out. There was initially some lag in communication with our insurance company UNTIL Issac was assigned as our project manager. Once we met and he explained in detail the process things started moving. We felt like he took things over and beyond our expectations all the while communicating promptly and often with us. I enjoyed working with Issac and can honestly say he certainly knows the restoration business. A side note is that we were on a strict time restraint knowing our daughter in law and grandchildren were spending Christmas with us as our son is deployed. He assured us that it would be finished and he was true to his word. This meant a great deal to us and appreciate that he worked so personally with us. Thanks Issac and Restore Pro!

Issac installed new wood flooring in my house. The new flooring looks great. I was satisfied with his communication and coordination for scheduling. I would use RestorePro on a future project.