Job Completion Survey - Restoration

Isaac Boyd and his crew did a great job restoring our home after water damage. Isaac was professional, concerned and communicated with us every step of the way. I give Isaac and Restore Pro my highest recommendation. BMc. Fayetteville

Russell is great to work with. Wonderful team and company. Will use again.

Russ & his team did a top notch job in a minimal amount of time. My claim was a water damage repair and it looks good as new, better even! I'll definitely be calling back for more restoration plans we have in mind.

RestorePro was very good with all my claim and reconstruction needs. Isaac Edge, the general contractor, was extremely communicative and helpful. He addressed all of my concerns and needs throughout the process.

Isaac Edge helped a ton, finally able to take care of an ongoing claim through a rough insurance issue. He was able to coordinate and get all of this settled within a week of working with them.

Isaac was our contact point and such a Godsend. We had a leak the day before having a baby and was so nervous about home repairs with a newborn. They got it all done, timely, chose crews that were prompt, clean and respectful. Most importantly, Isaac was responsive and easy to communicate with. He really did put us first!

Doug and Christian were great. They were able to get in and get the job done in a timely manner.

Wow! The team did a fabulous job cleaning my HVAC system.

RestorePro did a great job in putting my condo back together after a upstairs pipe broke in another condo. They came out assessed the damage,explained the process and went to work. I highly recommend RestorPro.

We had a great experience working with Isaac, he was extremely knowledgeable and helpful from beginning to end. Would recommend Restorepro to anyone who needs restoration help

I absolutely love my new floors. These guys did an excellent job. The workers were very friendly and professional

We had a major leak in our wall between the living room and guest bathroom which also impacted the back bedrooms and the hallway. After contacting our insurance agent we worked with Restore Pro. The company promptly sent our workers with fans to help dry things out. There was initially some lag in communication with our insurance company UNTIL Issac was assigned as our project manager. Once we met and he explained in detail the process things started moving. We felt like he took things over and beyond our expectations all the while communicating promptly and often with us. I enjoyed working with Issac and can honestly say he certainly knows the restoration business. A side note is that we were on a strict time restraint knowing our daughter in law and grandchildren were spending Christmas with us as our son is deployed. He assured us that it would be finished and he was true to his word. This meant a great deal to us and appreciate that he worked so personally with us. Thanks Issac and Restore Pro!

Issac installed new wood flooring in my house. The new flooring looks great. I was satisfied with his communication and coordination for scheduling. I would use RestorePro on a future project.

Issac was very easy to communicate with. Once the process started things went smoothly and quickly. Very happy with Issac and RestorePro

In August, our house flooded leaving our kitchen with an abundance of repairs. Isaac at RestorePro was incredible to work with. He was communicative, thorough, and very transparent. I cannot recommend his work ethic and professionalism enough. The team did BEAUTIFUL work and we are so pleased with the result.

Ashlee is absolutely wonderful and incredible. She’s super kind and helpful with everything and has the best attitude! Absolutely love her!

We had water damage in our kitchen floor caused by a faulty refrigerator. From start to finish, the Restore Pro team was highly professional, prompt, and maintained clear lines of communication throughout the entire process. We were assigned Isaac Edge as our project manager, and he was easily the most cordial, efficient, and communicative representative from Restore Pro. I can honestly say it was a pleasure having him take lead on ensuring the repair process went as smoothly and as quickly as possible. After each phase of the repair process was completed, Isaac would personally look over each aspect of the job to ensure the work being done was up to their company’s standards. If we have any other unfortunate issues occur within our home, I already know Restore Pro will be my first phone call.

Russell and Ashlee and the entire team are absolutely amazing! They are very quick to respond. We discovered a bad leak in a vacant ready apartment with a move in of less than 1 week away. They jumped into action to complete the mitigation and repairs as quickly as possible without us ever having to change the move in date. Highly recommend!

Restore Pro Was Very Prompt and Professional. All The Work They Have Done For Us and In Our Home Have Exceeded Our Expectations. They Follow Up and Ensure All Customer Satisfaction Has Been Met.

Once the initial insurance issues were settled, Isaac and his team were great at scheduling and completing the work. We had some water damage with a partially new wall and new flooring installed by Isaac’s team. Isaac was very thorough, kind, informative, and honest.

I just loved working with Isaac Edge. My fault not his, but Issac was the second contractor on my project and he got it done. He coordinated everything with his team. The communication between him and his team was spot on. I didn't need to be home while the work was getting done. Isaac was quick to respond and so easy to communicate with even when I was traveling. He had the answers to all my questions on flooring and cabinetry. He gave me solid advice on products, trending colors etc. I had guest coming within 3 hours of Isaac's team leaving for the weekend, he organized a cleaning crew so I didn't have to worry about cleaning. I'm super happy with the end result and had a great time chatting about all things, not just the project. Thanks Isaac.

I would highly recommend Restore Pro Reconstruction to anyone who has water damage in their kitchen. Josh and Russ were very professional, attention to detail and commitment to customer satisfaction make them stand out above their peers. My kitchen is now a beautiful and functional that my wife and I absolutely love! Thank you, Restore Pro Reconstruction!!! Fay Nc

I live on the bottom floor of a Condo. I recently utilized RestorePro to assist me with some water damage to my unit. Starting with Tammy, who I engaged with on day one and moving along the continuum with Mark,who oversaw the restoration of the job, they were available, returned calls/texts and MOST importantly, they were trustworthy. What they quoted me for the job is what I paid. As a single 65 y.o. woman, this can be a scary situation not being familiar with water damage/repair. Happy to say, RestorePro explained everything to me along the way, had a great team of subject matter experts and I paid for what I was quoted. Highly recommend RestorePro. Thank you, team. Deborah L.

Due to the recent unnamed Tropical Storm in Kure Beach, my home incurred substantial flooding, as did many others. I called RestorePro in hopes of getting assistance with the issue. I spoke with Tammy on the phone, and she immediately took action. I had a crew at my home that afternoon, and the entire experience with the entire company was top notch! Thank you RestorePro!