Job Completion Survey - Restoration

Issac was very easy to communicate with. Once the process started things went smoothly and quickly. Very happy with Issac and RestorePro

In August, our house flooded leaving our kitchen with an abundance of repairs. Isaac at RestorePro was incredible to work with. He was communicative, thorough, and very transparent. I cannot recommend his work ethic and professionalism enough. The team did BEAUTIFUL work and we are so pleased with the result.

Ashlee is absolutely wonderful and incredible. She’s super kind and helpful with everything and has the best attitude! Absolutely love her!

We had water damage in our kitchen floor caused by a faulty refrigerator. From start to finish, the Restore Pro team was highly professional, prompt, and maintained clear lines of communication throughout the entire process. We were assigned Isaac Edge as our project manager, and he was easily the most cordial, efficient, and communicative representative from Restore Pro. I can honestly say it was a pleasure having him take lead on ensuring the repair process went as smoothly and as quickly as possible. After each phase of the repair process was completed, Isaac would personally look over each aspect of the job to ensure the work being done was up to their company’s standards. If we have any other unfortunate issues occur within our home, I already know Restore Pro will be my first phone call.

Russell and Ashlee and the entire team are absolutely amazing! They are very quick to respond. We discovered a bad leak in a vacant ready apartment with a move in of less than 1 week away. They jumped into action to complete the mitigation and repairs as quickly as possible without us ever having to change the move in date. Highly recommend!

Restore Pro Was Very Prompt and Professional. All The Work They Have Done For Us and In Our Home Have Exceeded Our Expectations. They Follow Up and Ensure All Customer Satisfaction Has Been Met.

Once the initial insurance issues were settled, Isaac and his team were great at scheduling and completing the work. We had some water damage with a partially new wall and new flooring installed by Isaac’s team. Isaac was very thorough, kind, informative, and honest.

I just loved working with Isaac Edge. My fault not his, but Issac was the second contractor on my project and he got it done. He coordinated everything with his team. The communication between him and his team was spot on. I didn't need to be home while the work was getting done. Isaac was quick to respond and so easy to communicate with even when I was traveling. He had the answers to all my questions on flooring and cabinetry. He gave me solid advice on products, trending colors etc. I had guest coming within 3 hours of Isaac's team leaving for the weekend, he organized a cleaning crew so I didn't have to worry about cleaning. I'm super happy with the end result and had a great time chatting about all things, not just the project. Thanks Isaac.

I would highly recommend Restore Pro Reconstruction to anyone who has water damage in their kitchen. Josh and Russ were very professional, attention to detail and commitment to customer satisfaction make them stand out above their peers. My kitchen is now a beautiful and functional that my wife and I absolutely love! Thank you, Restore Pro Reconstruction!!! Fay Nc

I live on the bottom floor of a Condo. I recently utilized RestorePro to assist me with some water damage to my unit. Starting with Tammy, who I engaged with on day one and moving along the continuum with Mark,who oversaw the restoration of the job, they were available, returned calls/texts and MOST importantly, they were trustworthy. What they quoted me for the job is what I paid. As a single 65 y.o. woman, this can be a scary situation not being familiar with water damage/repair. Happy to say, RestorePro explained everything to me along the way, had a great team of subject matter experts and I paid for what I was quoted. Highly recommend RestorePro. Thank you, team. Deborah L.

Due to the recent unnamed Tropical Storm in Kure Beach, my home incurred substantial flooding, as did many others. I called RestorePro in hopes of getting assistance with the issue. I spoke with Tammy on the phone, and she immediately took action. I had a crew at my home that afternoon, and the entire experience with the entire company was top notch! Thank you RestorePro!

Our experience with RestorePro was fantastic. We had some water damage due to Tropical storm Debbie and RestorePro fixed the internal damage and also helped to coordinate a roofer to fix the source of the leak. The entire team was very respectful and professional. A special thanks to Tammy, Rayford, Marc, Julie, Bob and Sam for responding so quickly on our tight deadline. I would highly recommend using RestorePro!

Austin and his work left us feeling hopeful and has definitely helped to lift a weight off our shoulders! We had some water damage from an upstairs neighbor, in which Austin was able to quickly figure out where the problem arose and got to work. Will definitely recommend Austin and his team to future jobs!

RestorePro repaired pretty extensive damage to both outside and inside of our home from a large tree falling on it. We were really pleased with their efficiency and competence. They were also very friendly and easy to work with. Will definitely contact them for subsequent projects.

They were expeditious, knowledgeable and communicative. Showed up early and was motivated to finish the job. Pleased with the quality of work. Highly recommend!

Good people to work with our apartment complex was in a rough spot and Austin came in and handled it very well

Tammy is amazing and responds quickly to all my requests!! She ensures my house and rental properties stay in top condition! If you even think there could be something wrong, give her a call.

Austin was professional and on time . well spoken and handled our situation perfectly in my opinion. i recommend using these guys for your restoration needs !

I recently had a pipe break in my house. The Wilmington team responded quickly to help keep further damage from occuring. They were courteous and helpful. Thank you for helping save the day!

These workers were very respectful, friendly, caring of being in my home, and communicative. They would give evidence and reason before completing any task, as well as keeping me informed of any issues that will need further care. They were extremely friendly and respected my home, including having me inspect their work when finished. Definitely worth calling them for any work you have!! They couldn’t have been better!

Tammy is the best! She genuinely cares about helping her clients and she knows exactly how to get the job done right. Be sure to call Tammy with all of your restoration needs. It’s amazing how much this company can do from start to finish!

Tyler is an outstanding crew leader. He worked tirelessly during the 3 weeks following the hurricane. His guidance to technicians was clear and he strived to provide excellent service to his clients. His communication skills are solid and he is confident in his abilities.

Patrick and his team did a great job with our restoration project. They were professional, thorough, and communicated clearly throughout the entire process. The work was done meticulously and completed on time. We would definitely use them again if needed!

Restore Pro has helped us significantly and saved us during the winter storm this year and last year. I would recommend them to anyone needing their services.