Job Completion Survey - Restoration

The team at RestorePro did a great job with the work on our home. The communication with Issac (Project Manager) was great throughout the process and the work done by their team and subs was impressive. I'd definitely use them again and would recommend to anyone looking for a team that can handle the job from start to end.

Isaac and John provided exceptional customer service during an inspection of our roof. They were prompt, professional, and thorough concerning the info regarding the issues. Appreciate it. Customer service is making a comeback!

Mike and his crew were great. Issac fixed a peice of siding that wasn't even part of the job.

+Work exceeded my expectations. + My project manager, Mike, was extremely professional and prompt in resolving my water damage. From start to finish, he was available to answer my questions and thoroughly explained the scope of work. The crew worked efficiently, paying attention to detail, and even finished the job ahead of schedule. I was blown away by the final results in my garage, which had the most damage. If I ever needed restoration services again, without hesitation, RestorePro would be my first call.

I had an overflow at my property, and Restore Pro was amazing. Tyler showed up quickly, handled the cleanup efficiently, and made sure everything was sanitized. The team was professional, easy to work with, and kept me informed the whole time. They made a stressful situation so much easier. Highly recommend!

Isaac Edge and his team were great, 100% satisfied and would recommend to all. He’s super-helpful, informative and kind to work with and made the bathroom recon process painless. Very happy with the results!

This was the best service I had after the water damage I had to my home. Isaac was very help and professional with this whole experience. I would recommend his services to everyone. Thank you T. Thomas

Isaac Edge and his crew at RestorePro were very professional and personable. I had water damage in my home and Isaac explained the entire process and he kept me informed through every aspect of the repair. The team did an amazing job and there is no sign that there was ever any damage. I would definitely recommend Isaac and the crew to meet your needs. Awesome Service!!!!!

RestorePro were fantastic in making our house a home again. Jessica kept her promise to get us back into our home before Christmas!! We can’t thank you enough!!!

Jacob from restore pro was very professional and knowledgeable while working at my home very pleased will use them in future in need be!

I wanted to thank the crew from RestorePro, Jonathan M, Alam Z, Jacobo and the rest came prepared to handle the worst. They check and rechecked every space in my home. My home suffered a waterline break and they showed me everything that was damaged. They also brought in all this equipment to start the dry out process after the demolition of floors and walls. After the demolition, they cleaned up afterwards. No dust or mess to contend with.

Due to water damage to my floor, I had RestorePro to pull out the wood floors and dry the area before any other work could be done. They were on time and very fast and thorough and cleaned behind themselves. All my questions were answered. I really appreciated their work ethic.

Modragon and Alam were very informative about everything. I am very satisfied with the job may be a little uncomfortable with it all but very satisfied thank you.

Jamie and Kevin Diaz and his crew were great to work with start to finish! Thanks for doing such a great job!

Had called them to do our upstairs floor , and parts of our ceiling downstairs and repainted the entire ceiling along with the other area that was damage ! They were fast and efficient , and Isaac was a great help and made everything go smoothly !

Ashlee Atkins is the best. Always supper friendly and very professional. She always has a welcoming presence when she come into our office. Would recommend her to any property that needs help.

We’re pleased to have had Restore Pro make repairs to our home. Project manager (Russell) and work men were professional and personable and beautifully restored our bath and floors. Thank you for your professionalism.

Having endured a very bad restoration experience, previously, the efficiency and professionalism of RestorePro was a wonderful breath of fresh air with the aroma of springtime flowers (forgive me for waxing poetic -- can't help myself). Issac Edge was very helpful in assisting us by making suggestions that were better than what we had come up with initially, and the results are superb! Additionally, any problem that we saw in the work and pointed out to Issac was immediately addressed and corrected. We were also impressed with the respect and and camaraderie that Issac and his team have. A positive working environment definitely impacts the end result. Many people don't understand that getting the job done doesn't mean that the human element must be disregarded. Issac Edge beautifully combines personableness, respect toward his team and expectation for great work. You can't beat that. We will certainly be calling on them again for additional work that we plan to have done.

We recently worked with RestorePro for mitigation and repairs after water damage, and they were excellent start to finish. Everyone was courteous and professional and did their jobs well. They were up front about cost and timing and always arrived on schedule. I got courtesy follow-up calls after every visit as well. I am very pleased with this experience and would absolutely work with them again!

Outstanding Service and Results! I cannot recommend RestorePro Fayetteville enough! After my house was severely damaged by a flood, their team came to the rescue and exceeded all my expectations. Isaac Edge, the project manager, was exceptional throughout the entire process. He was professional, attentive, and went above and beyond to ensure everything was done perfectly. Isaac took the time to explain each step, kept me updated, and made what could have been a stressful situation so much easier to navigate. The quality of the work speaks for itself—my home looks amazing, and I couldn’t be happier with the results. If you need a trustworthy and reliable team to restore your home, Restore Pro Fayetteville and Isaac Edge are the ones to call. Thank you for turning a tough situation into a great experience!

I’m happy with the job that they did to my house but I have to say with the help of Isaac Edge from the moment that he enter my house he saw the real problem and told me, don’t worry we going to fix it and he did, talked with my insurance and made them to paid their part. Thank you so much.

Isaac was absolutely wonderful to work with! Once insurance finally approved the damage from a neighboring HVAC leak, Isaac made sure the process to fix the floors, paint and do trim/molding work was speedy and efficient! He knew I was ready to have my home back to normal, and did an incredible job managing all of the moving pieces! I am so happy with how everything turned out, and highly recommend Isaac, and RestorePro Fayetteville!

Christian and Doug are two of the most professional technicians that your company may possibly have. From the time they entered my home, they were courteous, professional, and knowledgeable about what needed to be done for my home. I hope that they are recognized for their hard work and professionalism…because they really need to be.

Doug and Christian were very professional and they got everything done in a timely manner. I also appreciate them explaining the process and treatment being done in my home. Thank you guys!