Job Completion Survey - Restoration

This company is AWESOME. Very professional and caring.

I am thoroughly impressed and satisfied with the service I received from this company and would recommend highly. Tyler and his crew acted swiftly and efficiently at mitigating our water leak issues and were respectful of my home and always made it feel as if I could reach them anytime. Cody the Mitigation Supervisor completed a follow walk through and was extremely helpful and knowledgeable sharing the next steps needed to get everything back as it was before leak. I am grateful to all of the staff that I had spoken with, they helped make a traumatic experience manageable and will be the very first company I will call if the unfortunate circumstances occur again. Thank you Restore Pro!!!

On St. Patrick’s day evening, we had a sewer backup in our home caused by Metro net fiber optics cables impeding our sewer lines. Anthony and Alex from RestorePro came to our rescue. They were at my house promptly and began the process of sanitizing our home and removing items contaminated by the sewage. They have kept in touch every step of the way, explaining the process. I couldn’t be more happier with the service we received.

Isaac and his team were great to work with. Super friendly and accommodating! Everything looks good and no complaints!

I noticed a mold/mildew smell coming from my bottom cabinet. Was referred to RestorePro. Julie got started right away with helping handle my insurance claim and Austin evaluate and got started on the demo. Once the demo was complete and the outside repaired and dried in. Mark and his team, Jaime and Rod had the task of putting my kitchen back together. So helpful and wonderful to work with. They were available, returned calls/texts and took care of every punch list item along the way. What they quoted me for the job is what I paid. Highly recommend RestorePro. Thank you Stacey W.

Mike Britt was our project manager. He was fantastic. Efficient, communicative, quick to fix any questions or issues. True professional.

The whole team at RestorePro were great. Mr. Stooksbury made sure everything was done right and that I approved; I really love the outcome. From the beginning, the two workers were so polite and to the end; the two workers were very efficient and respectful. Thanks for all the hard, great work.

Alan and Hugo arrived on time. They were very cordial and friendly. They were respectful of my home and very neat as they did their work.

Jeff Gordan and his crew did an excellent job in restoring my home when a tree fell through . Very professional and kept me well informed during the process. Will gladly recommend to all for any upcoming projects

Chad Edwards with Restore Pro has some great honest workers, remolded my kitchen from tearing out old and replacing them with new, plus painting my ceiling and electrical work They do it all, I would recommend them above all.

Thank you to Derek Allen, the project manager from Restore Pro. He was very professional, courteous, and responsive. Whenever I had a question he would answer it quickly and responded in a timely manner. His guys from Vinny Flooring did amazing work. They went above and beyond and helped me think through decisions which helped the process move along quickly. We did not plan for our sewer to back up in our house! But they made the process easy to deal with, and now our house looks brand new. We love our new floors and walls! Thanks so much to RestorePro for doing a fantastic job and to Derek, Vinny, and their team. We greatly appreciate your hard work.

The team at RestorePro did a great job with the work on our home. The communication with Issac (Project Manager) was great throughout the process and the work done by their team and subs was impressive. I'd definitely use them again and would recommend to anyone looking for a team that can handle the job from start to end.

Isaac and John provided exceptional customer service during an inspection of our roof. They were prompt, professional, and thorough concerning the info regarding the issues. Appreciate it. Customer service is making a comeback!

Mike and his crew were great. Issac fixed a peice of siding that wasn't even part of the job.

+Work exceeded my expectations. + My project manager, Mike, was extremely professional and prompt in resolving my water damage. From start to finish, he was available to answer my questions and thoroughly explained the scope of work. The crew worked efficiently, paying attention to detail, and even finished the job ahead of schedule. I was blown away by the final results in my garage, which had the most damage. If I ever needed restoration services again, without hesitation, RestorePro would be my first call.

I had an overflow at my property, and Restore Pro was amazing. Tyler showed up quickly, handled the cleanup efficiently, and made sure everything was sanitized. The team was professional, easy to work with, and kept me informed the whole time. They made a stressful situation so much easier. Highly recommend!

Isaac Edge and his team were great, 100% satisfied and would recommend to all. He’s super-helpful, informative and kind to work with and made the bathroom recon process painless. Very happy with the results!

This was the best service I had after the water damage I had to my home. Isaac was very help and professional with this whole experience. I would recommend his services to everyone. Thank you T. Thomas

Isaac Edge and his crew at RestorePro were very professional and personable. I had water damage in my home and Isaac explained the entire process and he kept me informed through every aspect of the repair. The team did an amazing job and there is no sign that there was ever any damage. I would definitely recommend Isaac and the crew to meet your needs. Awesome Service!!!!!

RestorePro were fantastic in making our house a home again. Jessica kept her promise to get us back into our home before Christmas!! We can’t thank you enough!!!

Jacob from restore pro was very professional and knowledgeable while working at my home very pleased will use them in future in need be!

I wanted to thank the crew from RestorePro, Jonathan M, Alam Z, Jacobo and the rest came prepared to handle the worst. They check and rechecked every space in my home. My home suffered a waterline break and they showed me everything that was damaged. They also brought in all this equipment to start the dry out process after the demolition of floors and walls. After the demolition, they cleaned up afterwards. No dust or mess to contend with.

Due to water damage to my floor, I had RestorePro to pull out the wood floors and dry the area before any other work could be done. They were on time and very fast and thorough and cleaned behind themselves. All my questions were answered. I really appreciated their work ethic.

Modragon and Alam were very informative about everything. I am very satisfied with the job may be a little uncomfortable with it all but very satisfied thank you.