Job Completion Survey - Restoration

They moved my items quickly and kept in communication with me for any questions/issues that came up regarding my items and apartment.

All the RestorePro employees were very professional. The communication was exceptional. The quality of service was great! I would highly recommend.

The crew was very thorough and quick. JR is extremely professional and helpful. This is the second time I have used RestorePro and they are the best!!

JR and his team were prompt in responding to our dishwasher leak & in getting everything dried out. I will update my review after the repairs are completed.

Jason & Leslie are both great to work with! They always respond super fast & answer all questions! This company goes above & beyond to provide the best service possible for all their clients.

Positive
Responsiveness, Punctuality, Quality, Professionalism

Services
Water damage-related clean-up and repair

Positive
Responsiveness, Punctuality, Professionalism

Services
Mould inspection, Service not listed

Highly recommend them. Professional as they come!

Great experience. They were quick, courteous and professional.

Positive
Responsiveness, Punctuality, Quality, Professionalism

Services
Water damage-related clean-up and repair

Kevon, Juan and Corey Was all amazing! Would highly recommend this company!

Positive
Responsiveness, Punctuality, Quality, Professionalism, Value

Services
Sewage cleanup

Positive
Responsiveness, Professionalism

Services
Water damage-related clean-up and repair

Positive
Responsiveness, Punctuality, Professionalism

I worked with Corey. He was responsive and kept me up to date on everything that was going on.

Positive
Responsiveness, Punctuality, Quality, Professionalism, Value

Services
Water damage-related mould removal

Great place for ductwork cleaning any type of restoration big or small. Haven't seen a job yet they couldn't handle

Marvin and Phillip did a fantastic job. Thank goodness for them, they came in and removed the toxic smell germs and water backup in the house as well as the affected carpet and tile in bathroom and kitchen.

Drake was so helpful. He made sure my small items were fixed.

Hands down one of the best! Had awesome service throughout my entire claim process!

Jeff Gordon and all his team (coworkers and subs) have done a super job with my garage repair. I would highly recommend them. He tried very hard to keep things on schedule even when there were circumstances out of his control. I've been very pleased with this company.

Great company to work with. Completely professional. Did the best job of explaining to me my insurance coverage and properly articulating the situation to me. Ultimately I decided not to do the renovation because of the explanation they provided to me. Seem to be the most knowledgeable people in the whole insurance circle.

RestorePro came out immediately to see the damage from our leak. They planned out how to clean and dry it out . They sent Leslie a wonderful person to estimate the damage done and what will need to be fixed to bring it back to original condition . She was very professional and knowledgeable . I give them 5 stars ! Couldn’t have asked for an easier company to deal with .

I can't speak enough of how amazing Restore Pro is!!!! I am a Condo HOA Manager and handle all the majority of leaks, repairs, rebuilds and insurance claims for multiple properties.
Restore Pro offers reports after each visit to a property which is very helpful in maintaining logs and documentation for my properties. They offer the best response time in emergency situations and are wonderful at communication when they arrive on site. Jason is always directs a crew to our emergency situations in a timely manner and provides us up to date response times. He coordinates well with our office!!
Martin in the mitigation department is AMAZING …he always answers my call. He leads his team on multiple projects and can always tell you on the spot what is happening on each of them. His crew are all amazing and professional . Leslie, who is a main estimator, is the repairs division is the most organized and efficient person I have ever worked with! She is top knotch and I always receive wonderful feedback from homeowners about their experience with her during the estimate process.
Insurance agents also find Restore Pro to be a delight to work with and agree with their estimate reviews and processes in determining resolution. Andrew and Leslie are experienced in this field and offer superior knowledge to assist the homeowner and their adjustors with their questions.
I feel that Restore Pro is a well-oiled machine that works very well as a team to complete their projects with quality and care.

Jeff Gordon did a fine job of coordinating the restoration of our home. He was quick to respond to our questions and kept us informed of various delays, i. e., inspections and permits.

Jason and Andrew are AWESOME! We had a small microwave fire in the office with a ton of smoke, luckily no damage other than the smoke and smell. The guys brought in some type of machine that took out the awful smell overnight. We are SO grateful!