Job Completion Survey - Restoration

Highly recommend Philip for your service needs. Thorough and knowledgeable. Thank you Philip!

RestorePro did a great job and they were very helpful in explaining the work that needed to be completed. Obie O'Brien (project manager) in particular took his time to explain the repairs and made sure the project stayed on time and on budget.

Marvin, Drake, Dallas, Nathan, Brad are fantastic associates; who carry amazing leadership, they showed great representation for the company and we’re so helpful when it comes to helping your home and quotes. definitely would recommend and use again!

Leslie and Jeff are doing a great job so far with mitigation, cleaning and restoration of our rental property. We have been truly satisfied with the response and attention to detail. Keep up the good work.

I have just began this process and cannot say how happy I am. This team from Phillip, Nathan and Ryan to Leslie, and lest I will not forget DALLAS who was so informative and kind!!! I suffer with anxiety and feel I will get thru this process with ease, knowledge and definitely feel I am heard and acknowledged in all parts of this trying time and now right here at the holidays too! These folks are wonderful. This is the one company who delivers it with that feeling of excellence because it is the RIGHT THING TO DO!

Phil and his team (Ryan, Nathan, Melvin and Ana)were professional, thorough, and conscientious. Thanks gang!

From evaluation, mitigation to clean up and restoration Leslie, Katie, and Drake treated me with the utmost respect! I can’t say enough about their attention to detail and willingness to go above and beyond! Highly recommended!!

As a property manager with 15 years in the business professional courtesy goes a long way. I recently had the opportunity to work with the team at RestorePro after my property had a fire. They were amazing, professional and very knowledgeable of the situation at hand. Ashlee and James made us a priority and made sure that all of our needs were met. They were quick with their response time and stayed in constant contact at all times. I would recommend them again and again.

Directly after moving into our home, my family experienced significant water damage from a tropical storm. Our insurance company, USAA, recommended we reach out to RestorePro for services. Brilliant! Having dealt with other restoration companies in NC, RestorePro is the preferred choice. Professional, prompt, personable, and transparent – their number should be readily available in NC homes. As the lead for their mitigation team, James Wolf set the stage and reflects the adjectives above. Thank you, James, for your integrity, attention to detail, and guidance during the process. I highly recommend RestorePro for the most complex restoration needs!

Everyone at RestorePro did a great job. They were all professional and exceeded my expectations. David Johnson the project manager was great, he kept me well informed and got my house looking better than I imagined.

Excellent job, repair job exceeded my expectations. Would definitely use for any future repair work I would need to have done!

We really appreciate the prompt, efficient service that we received from your company, A water heater leak caused a lot of water damage to the floors and insulation under the house. I am grateful to my rental agent and to your company for the quick action taken to set things into motion to get the house back to normal with a minimum of inconvenience to my tenants. Thank you for you hard work!

One of our bathrooms needed to be redone due to flooding. RestorePro did a great job; it looks beautiful now. David and his team were reliable, professional and their workmanship was excellent.

Thank you, David Johnson, James Wolf and crew. You did a profession job and ensured all aspects of the job was completed to my satisfaction. I know all this happened over the holidays, but that didn't stop you from getting your teams in to get the job done. Well done, many thanks.

Did a great job repairing my ceiling after it caved in. They worked quickly and painted my entire room as well. It looks brand new.

My experience with RestorePro Renconstruction was top notch! The service was very professional and explained in a manner that anyone could understand. I had a direct contact throughout our mitigation process that ensured to communicate thoroughly and provide updates daily. We will definitely be using them again in the future if necessary.

Restore Pro is a complete service company that helped us with a water damage event in our master bathroom. They were very responsive, professional and experts in their field. They quickly assessed the problem, worked with our insurance company and mitigated the situation. They then assigned a construction project manager who coordinated the restoration effort. David was a pleasure to work with. His experience was evident and made the project extremely easy.

Katie, in customer service was constantly keeping us updated on the project and very proactive to make sure we were satisfied with everything.

I highly recommend Restore Pro for any emergency mitigation and repair work.

David Johnson was the Project manager with RestorePro. Very respectful and always on time. Would call with updates and always had answers for any of my questions.
100% recomend.

Great place to go and talk to this lovely and helpful staff about all your reconstruction needs!

They were quick to do mitigation and professional. The bathroom looks brand new, and you would never know there had been water damage to the foyer below.

The inspection team showed up on time, with an impressive pair of expert mold remediators. The inspection was very thorough, and also educational for me. They took the time to explain a lot to me. They have been working with me to find a way to minimize the cost of the work. Great customer service!

They replaced our kitchen and dining room floor after water damage. Tracy Bird did a great job handling all aspects of the job. He is very friendly and professional. They did a great job.

This is an amazing company with James Wolf being the best representation of what a company should be all about. From the moment he stepped through our door, I felt we were well supported. His knowledge of his craft as well as his understanding of my underlying health issues made me feel we were in great hands. We are still in the early stages of our repairs but his response to everything so far has been timely and professional. That kind of commitment is hard to find these days.
I would highly recommend RestorePro and their team of amazing representatives. Choose them and you will not regret the call.

RestorePro did an awesome job on flooring. David J (project manager) kept me update on all the repairs. RestorePro also worked around my schedule to make sure the work was completed during the allotted time. I would definitely recommend RestorePro to anyone looking to get work done. Thanks David